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	<title>TC&#039;s Communications</title>
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	<link>http://blog.tc.com.au</link>
	<description>TC Communications&#039; blog: Mobile comms for land, sea &#38; air</description>
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		<title>TC&#039;s Communications</title>
		<link>http://blog.tc.com.au</link>
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		<title>Inmarsat acquire TC Communications</title>
		<link>http://blog.tc.com.au/2013/05/10/inmarsat-acquire-tc-communications/</link>
		<comments>http://blog.tc.com.au/2013/05/10/inmarsat-acquire-tc-communications/#comments</comments>
		<pubDate>Fri, 10 May 2013 05:44:15 +0000</pubDate>
		<dc:creator>TC Communications</dc:creator>
				<category><![CDATA[satcom]]></category>

		<guid isPermaLink="false">http://blog.tc.com.au/?p=343</guid>
		<description><![CDATA[We are pleased to announce that as at 8th May, Inmarsat has acquired TC Communications.  The merging of TC’s business and Inmarsat’s operations in Australia will serve to provide the region with a satellite communications powerhouse that combines the experience &#8230; <a href="http://blog.tc.com.au/2013/05/10/inmarsat-acquire-tc-communications/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.tc.com.au&#038;blog=13884776&#038;post=343&#038;subd=tccommunications&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p><a href="http://tccommunications.files.wordpress.com/2013/05/inmarsat-latest_jpg.jpg"><img class="alignleft size-full wp-image-344" alt="inmarsat- latest_jpg" src="http://tccommunications.files.wordpress.com/2013/05/inmarsat-latest_jpg.jpg?w=640"   /></a>We are pleased to announce that as at 8th May, Inmarsat has acquired TC Communications.  The merging of TC’s business and Inmarsat’s operations in Australia will serve to provide the region with a satellite communications powerhouse that combines the experience and strength of Inmarsat &#8211; the world’s most reliable satellite operator, with the proven technical expertise and world-class facilities of TC Communications</p>
<p>This union will prove beneficial for existing customers of both companies.  The strengths and resources both organisations bring to the table perfectly complement each other and the sum of these strengths will result in an even more rewarding end user experience for our valued clients.</p>
<p><a href="http://www.tc.com.au/News/Inmarsat%20Acquires%20TC%20media%20release%20-%20Final%5B2%5D.pdf">Official Press Release Here: </a></p>
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		<title>BGAN Pointer</title>
		<link>http://blog.tc.com.au/2012/09/06/bgan-pointer/</link>
		<comments>http://blog.tc.com.au/2012/09/06/bgan-pointer/#comments</comments>
		<pubDate>Thu, 06 Sep 2012 02:35:21 +0000</pubDate>
		<dc:creator>TC Communications</dc:creator>
				<category><![CDATA[satcom]]></category>
		<category><![CDATA[BGAN]]></category>
		<category><![CDATA[BGAN software]]></category>

		<guid isPermaLink="false">http://blog.tc.com.au/?p=335</guid>
		<description><![CDATA[Free app for iPhones and iPads available in the iTunes store. Point your BGAN terminal with this app from Livewire Digital Ltd. Quickly locate satellites and use augmented reality to check line of sight for optimal performance. More Information: http://itunes.apple.com/app/bgan-pointer/id553839943?mt=8<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.tc.com.au&#038;blog=13884776&#038;post=335&#038;subd=tccommunications&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<h2>Free app for iPhones and iPads available in the iTunes store.</h2>
<p><a href="http://tccommunications.files.wordpress.com/2012/09/screen-shot-2012-09-06-at-11-30-10-am2.jpg"><img class="alignleft size-full wp-image-336" title="Screen shot 2012-09-06 at 11.30.10 AM" src="http://tccommunications.files.wordpress.com/2012/09/screen-shot-2012-09-06-at-11-30-10-am2.jpg?w=640" alt=""   /></a></p>
<p>Point your BGAN terminal with this app from Livewire Digital Ltd. Quickly locate satellites and use augmented reality to check line of sight for optimal performance.</p>
<p>More Information:<br />
<a href="http://itunes.apple.com/app/bgan-pointer/id553839943?mt=8">http://itunes.apple.com/app/bgan-pointer/id553839943?mt=8</a></p>
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		<title>Make AND receive calls on your IsatPhone Pro whilst driving with new antenna!</title>
		<link>http://blog.tc.com.au/2012/09/03/make-and-receive-calls-on-your-isatphone-pro-whilst-driving-with-new-antenna/</link>
		<comments>http://blog.tc.com.au/2012/09/03/make-and-receive-calls-on-your-isatphone-pro-whilst-driving-with-new-antenna/#comments</comments>
		<pubDate>Mon, 03 Sep 2012 01:17:30 +0000</pubDate>
		<dc:creator>TC Communications</dc:creator>
				<category><![CDATA[satcom]]></category>

		<guid isPermaLink="false">http://blog.tc.com.au/?p=328</guid>
		<description><![CDATA[IsatPhone Pro users can experience high-quality communications-on-the-move with this new external vehicle-mounted antenna from Inmarsat. The passive antenna requires no power source to operate and with its magnetic feet can be securely placed on the roof of a vehicle, giving &#8230; <a href="http://blog.tc.com.au/2012/09/03/make-and-receive-calls-on-your-isatphone-pro-whilst-driving-with-new-antenna/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.tc.com.au&#038;blog=13884776&#038;post=328&#038;subd=tccommunications&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p><a href="http://tccommunications.files.wordpress.com/2012/09/pant1.jpg"><img class="size-full wp-image" alt="Image" src="http://tccommunications.files.wordpress.com/2012/09/pant1.jpg?w=590" /></a></p>
<p>IsatPhone Pro users can experience high-quality communications-on-the-move with this new external vehicle-mounted antenna from Inmarsat. The passive antenna requires no power source to operate and with its magnetic feet can be securely placed on the roof of a vehicle, giving you coverage no matter where you travel.</p>
<p><strong>Comprehensive kit</strong><br />
The antenna will connect to the Inmarsat network in areas with a satellite elevation of 20 degrees or more and can be removed or repositioned simply and easily without leaving any damage or unsightly marks.</p>
<p><strong>The antenna kit means that as long as your phone is in the cradle, you will be able to receive calls as well as make them  &#8211; hands free.<br />
</strong></p>
<p><strong>The antenna kit includes:</strong></p>
<ul>
<li><strong>The antenna </strong></li>
<li><strong>2 x 1.5m LMR-240 Ultraflex cables </strong></li>
<li><strong>A plastic clip holder for the phone </strong></li>
<li><strong>A suction cup to fix the holder and phone inside your windshield </strong></li>
</ul>
<p><strong>Once connected to the antenna, the Ultraflex cables can be run under the vehicle&#8217;s door rubbers to connect to the phone inside. </strong></p>
<p><strong> </strong></p>
<p><strong>Simple solution</strong><br />
The phone clip ensures the cables are fixed securely while driving. The suction cup slots into this clip, but there are also four mounting holes in a standard pattern should you wish to attach the phone to another surface.</p>
<p><a href="http://tccommunications.files.wordpress.com/2012/09/pantenna.jpg"><img class="size-full wp-image" alt="Image" src="http://tccommunications.files.wordpress.com/2012/09/pantenna.jpg?w=289" /></a></p>
<p><strong>Rigorous trial</strong><br />
TC ensured that the unit would be suitable for Australian driving conditions by organizing trials in our most trying regions. &#8220;We have been conducting rigorous field trials of the external antenna &#8211; including off-road rugged driving in Australia and testing it in extreme weather conditions with excellent results,&#8221; said Inmarsat Market Development Manager, Juanita Kotze.  &#8221;As it is a dual-mode Inmarsat/GPS antenna, our trials show that the IsatPhone Pro can acquire the Inmarsat network faster than previously experienced.&#8221;<br />
For more information go to our website: <a href="http://www.tc.com.au">www.tc.com.au</a></p>
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		<title>TC assist Adventurers Aussie7summits</title>
		<link>http://blog.tc.com.au/2012/07/06/tc-assist-adventurers-aussie7summits/</link>
		<comments>http://blog.tc.com.au/2012/07/06/tc-assist-adventurers-aussie7summits/#comments</comments>
		<pubDate>Fri, 06 Jul 2012 02:08:25 +0000</pubDate>
		<dc:creator>TC Communications</dc:creator>
				<category><![CDATA[satcom]]></category>

		<guid isPermaLink="false">http://blog.tc.com.au/?p=325</guid>
		<description><![CDATA[Aussie7summits are a group of adventurers who are promoting a message about asthmatics extending personal boundaries by conquering the highest peaks on each of the seven continents. Today Aussie7summits are off to Tanzania for a summit attempt on Mount Kilimanjaro. &#8230; <a href="http://blog.tc.com.au/2012/07/06/tc-assist-adventurers-aussie7summits/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.tc.com.au&#038;blog=13884776&#038;post=325&#038;subd=tccommunications&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p>Aussie7summits are a group of adventurers who are promoting a message about asthmatics extending personal boundaries by conquering the highest peaks on each of the seven continents.</p>
<p><a href="http://tccommunications.files.wordpress.com/2012/07/470114_208405855940193_1775158259_o.jpg"><img class="size-full wp-image" src="http://tccommunications.files.wordpress.com/2012/07/470114_208405855940193_1775158259_o.jpg?w=1014" alt="Image" /></a></p>
<p>Today Aussie7summits are off to Tanzania for a summit attempt on Mount Kilimanjaro. In tow they have an IsatPhone pro provided by TC Communications.</p>
<p>Check out their website at: <a href="http://www.aussie7summits.com/">http://www.aussie7summits.com/</a></p>
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		<title>BGAN M2M NIWA Case Study</title>
		<link>http://blog.tc.com.au/2012/06/20/bgan-m2m-niwa-case-study/</link>
		<comments>http://blog.tc.com.au/2012/06/20/bgan-m2m-niwa-case-study/#comments</comments>
		<pubDate>Wed, 20 Jun 2012 01:23:20 +0000</pubDate>
		<dc:creator>TC Communications</dc:creator>
				<category><![CDATA[BGAN]]></category>
		<category><![CDATA[satcom]]></category>
		<category><![CDATA[M2M]]></category>

		<guid isPermaLink="false">http://blog.tc.com.au/2012/06/20/bgan-m2m-niwa-case-study/</guid>
		<description><![CDATA[http://youtu.be/j2XQoGcwShA
<p>TC Communications and NIWA  BGAN M2M solution</p> <a href="http://blog.tc.com.au/2012/06/20/bgan-m2m-niwa-case-study/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.tc.com.au&#038;blog=13884776&#038;post=321&#038;subd=tccommunications&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p><span class='embed-youtube' style='text-align:center; display: block;'><iframe class='youtube-player' type='text/html' width='640' height='390' src='http://www.youtube.com/embed/j2XQoGcwShA?version=3&#038;rel=1&#038;fs=1&#038;showsearch=0&#038;showinfo=1&#038;iv_load_policy=1&#038;wmode=transparent' frameborder='0'></iframe></span></p>
<p>TC Communications and NIWA BGAN M2M solution</p>
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		<title>What it looks like when a BGAN goes on holiday&#8230;</title>
		<link>http://blog.tc.com.au/2012/06/05/what-it-looks-like-when-a-bgan-goes-on-holiday/</link>
		<comments>http://blog.tc.com.au/2012/06/05/what-it-looks-like-when-a-bgan-goes-on-holiday/#comments</comments>
		<pubDate>Tue, 05 Jun 2012 05:57:18 +0000</pubDate>
		<dc:creator>TC Communications</dc:creator>
				<category><![CDATA[BGAN]]></category>
		<category><![CDATA[Saltmotion]]></category>
		<category><![CDATA[satcom]]></category>

		<guid isPermaLink="false">http://blog.tc.com.au/?p=317</guid>
		<description><![CDATA[I guess this would make it one of my top ten favourite offices in the world then too! Thanks TC Communications for making all of this possible!!! From Joel Coleman, Saltmotion<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.tc.com.au&#038;blog=13884776&#038;post=317&#038;subd=tccommunications&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p><a href="http://tccommunications.files.wordpress.com/2012/06/535757_444360128915426_109412639076845_1647763_2048242474_n.jpg"><img class="alignleft size-full wp-image-318" title="535757_444360128915426_109412639076845_1647763_2048242474_n" alt="" src="http://tccommunications.files.wordpress.com/2012/06/535757_444360128915426_109412639076845_1647763_2048242474_n.jpg?w=640&#038;h=426" height="426" width="640" /></a>I guess this would make it one of my top ten favourite offices in the world then too! Thanks <a href="http://www.tc.com.au">TC Communications</a> for making all of this possible!!!</p>
<p>From Joel Coleman, <a href="http://www.saltmotion.com.au">Saltmotion</a></p>
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		<title>Stay tuned&#8230;</title>
		<link>http://blog.tc.com.au/2012/05/31/stay-tuned/</link>
		<comments>http://blog.tc.com.au/2012/05/31/stay-tuned/#comments</comments>
		<pubDate>Thu, 31 May 2012 06:36:13 +0000</pubDate>
		<dc:creator>TC Communications</dc:creator>
				<category><![CDATA[satcom]]></category>

		<guid isPermaLink="false">http://blog.tc.com.au/2012/05/31/stay-tuned/</guid>
		<description><![CDATA[Outage notifications and important service notices will be posted on TC main web page as an RSS feed.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.tc.com.au&#038;blog=13884776&#038;post=316&#038;subd=tccommunications&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p>Outage notifications and important service notices will be posted on <a href="http://www.tc.com.au">TC main web pag</a>e as an RSS feed.</p>
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		<title>TC Communications featured in story in The Age about the growing need for bandwidth</title>
		<link>http://blog.tc.com.au/2012/05/17/tc-communications-featured-in-story-in-the-age-about-the-growing-need-for-bandwidth/</link>
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		<pubDate>Thu, 17 May 2012 04:16:24 +0000</pubDate>
		<dc:creator>TC Communications</dc:creator>
				<category><![CDATA[satcom]]></category>

		<guid isPermaLink="false">http://blog.tc.com.au/?p=308</guid>
		<description><![CDATA[TC Communications CEO, Todd McDonell, was interviewed for an article which appeared in The Age newspaper today, 17th May, 2012.  Todd discusses the changing nature of the satcoms industry &#8211; both in terms of the spread into consumer markets and &#8230; <a href="http://blog.tc.com.au/2012/05/17/tc-communications-featured-in-story-in-the-age-about-the-growing-need-for-bandwidth/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.tc.com.au&#038;blog=13884776&#038;post=308&#038;subd=tccommunications&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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<p><strong>TC Communications CEO, Todd McDonell, was interviewed for an article which appeared in The Age newspaper today, 17th May, 2012.  Todd discusses the changing nature of the satcoms industry &#8211; both in terms of the spread into consumer markets and increased use in emergency and rescue applications.  </strong></p>
<p>Read the article online at:</p>
<p><a href="http://www.theage.com.au/digital-life/a-bandwidth-horizon-beyond-20120516-1ypjm.html">http://www.theage.com.au/digital-life/a-bandwidth-horizon-beyond-20120516-1ypjm.html</a></p>
<div> Transcript follows:</div>
<div>
<p>17 May 2012</p>
<p><strong>As data-consumption habits change, there are demands for network access all over.</strong></p>
<p>SATELLITE communications specialist Todd McDonell says that in the past year, his company TC Communications has experienced 100 per cent growth in the consumer uptake of satellite communication phones, which now cost about $600.</p>
<p>&#8221;People have become so accustomed to having bandwidth on tap everywhere that they no longer put up with being out of range, even when they&#8217;re &#8216;going bush&#8217;,&#8221; McDonell says.</p>
<p>TC Communications&#8217; initial clients tended to be early adopters of technology, or the affluent, but the company&#8217;s growth sector is coming from &#8221;grey nomads&#8221; who want to stay in touch with grandchildren, plus four-wheel-drivers and adventure bikers.</p>
<p>&#8221;They&#8217;re buying the access to the bandwidth they are accustomed to rather than just the latest technological gadget,&#8221; McDonell says.</p>
<p>Every time we turn around, companies are exclaiming how much faster the communications services will be. Consumption of data is like a gas: it expands to fill the void.</p>
<p>The Australian Bureau of Statistics internet activity report for 2010 shows that in December 2010, Australians downloaded 191,839 terabytes of information, almost twice as much as the year before.</p>
<p>But consider this: Google reckons we will create and exchange more data in the next four years than in the history of the world. Cisco has an index that says global online traffic will rise at 34 per cent each year from 2009 until 2014.</p>
<p>What that means is that in 2014, average monthly traffic will be equivalent to 32 million people streaming <em>Avatar</em> in 3D for an entire month.</p>
<p>That&#8217;s a far cry from the &#8217;50s, when analog transmissions were sent out to free-to-air TVs and radio, and we would hoist an antenna on the roof to eavesdrop on the signal, sucking it down a cable to the picture tube or the &#8221;wireless&#8221;.</p>
<p>Within a few decades, content had evolved into neatly packed plastic: video cassettes with spools, round, reflective DVDs and Blu-ray discs.</p>
<p>Now we&#8217;re looking at entertainment that&#8217;s virtually infinite &#8211; fibre-optic telephone lines firing through the latest downloads, playing video clips in seconds and serving up whole TV series in gigabyte bundles. Seems the bandwidth horizon has reached uncharted territory.</p>
<p>John Chambers, director of consumer broadband at Telstra BigPond, which has 47 per cent of the broadband market in Australia, says more than half of BigPond&#8217;s broadband users are now accessing high-speed broadband, above 8 Mbps, and that data consumption has virtually doubled in the past year.</p>
<p>&#8221;The ABS figures mirror Telstra&#8217;s experience, which is pretty much standard across the industry, that we&#8217;re seeing a doubling of usage for the standard user, which is pretty phenomenal,&#8221; he says.</p>
<p>Chambers says the transition from dial-up to broadband, which began in the early 2000s, is where the internet made its greatest leap. &#8221;Around 2003 is where we were really kicking through the dial-up-to-broadband transition,&#8221; he says.</p>
<p>&#8221;We moved from click and wait to streaming video on YouTube and it&#8217;s completely changed the way we do things because the bandwidth&#8217;s enabling it. The next frontier is entertainment coming down via the web with movie downloads, IPTV and catch-up TV, and we&#8217;ll see bandwidth go through the roof.&#8221;</p>
<p>Chambers says entertainment storage has morphed from the physical, such as the CD or DVD, to the intangible space of the cloud. &#8221;The real shift is the enabling of new types of consumption, like video and music moving from a CD or the DVD to the iPod and then the cloud. It&#8217;s not something that you hold in your hand, you just get it when you want it from the web.&#8221;</p>
<p>He says that while the demand for mobile broadband is continuing to grow, the real revolution is in home entertainment, with fixed high-speed wireless broadband re-creating the cinema experience faster and cheaper than ever before. &#8221;It&#8217;s the fixed broadband that delivers the high-end heavy-lifting applications like movie downloads and movie streaming, as entertainment over the internet becomes more ubiquitous in the household,&#8221; Chambers says.</p>
<p>As the second-largest broadband provider in Australia, Optus says the National Broadband Network, which is laying fibre-optic cabling to reach 93 per cent of Australians, will also cement burgeoning bandwidth, especially from the cloud.</p>
<p>&#8221;With the rollout of the NBN, we can expect to see more data consumed as higher speeds will mean consumers and businesses are able to download content quicker,&#8221; Optus spokesman Daniel Wong says.</p>
<p>&#8221;As more services move to the cloud, people will increasingly rely on accessing content on the network and internet rather than content based on their own machines.&#8221;</p>
<p>Chambers says the NBN will push interactive features such as video calling and video tutoring, which will eventually become mainstream.</p>
<p>&#8221;Video-calling your mum in another state in high definition from your TV will be a great experience, not weird on a little screen, and doing a music lesson by video because you haven&#8217;t got a local flamenco guitar teacher won&#8217;t be far off.&#8221;</p>
<p>The ever-expanding bandwidth horizon has also fast-tracked emergency communications. TC Communications, which deploys bandwidth by air, land and sea, mostly for military and government customers, has used bandwidth to create a new tech frontier in firefighting.</p>
<p>In the aftermath of the Black Saturday bushfires around Kinglake, the bandwidth supplier upgraded fire-spotting aircraft in Victoria&#8217;s State Aircraft Unit to share gathered data in real time with any of the 43 incident-control centres throughout the state. That solution provides simultaneous voice and data communications directly from the plane as it flies over a fire zone.</p>
<p>Adam Damen, technical specialist with the State Aircraft Unit, a joint venture between the Country Fire Authority and the Department of Sustainability and Environment, says that&#8217;s a far cry from the 1980s, when aircraft would fly over a fire zone and print the images onto paper, interpret the fire-ravaged landscape, put the results into a tube and drop them on a cricket pitch for pick-up.</p>
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		<title>TC Telemetry launches the Inmarsat BGAN M2M service</title>
		<link>http://blog.tc.com.au/2012/02/16/tc-telemetry-launches-the-inmarsat-bgan-m2m-service/</link>
		<comments>http://blog.tc.com.au/2012/02/16/tc-telemetry-launches-the-inmarsat-bgan-m2m-service/#comments</comments>
		<pubDate>Thu, 16 Feb 2012 00:51:01 +0000</pubDate>
		<dc:creator>TC Communications</dc:creator>
				<category><![CDATA[satcom]]></category>
		<category><![CDATA[http://prwire.com.au/short-link/tc-launches-the-latest-in-m2m-communications-100-coverage-with-tc-telemetry-s-3g-everywhere-solution]]></category>

		<guid isPermaLink="false">http://blog.tc.com.au/?p=247</guid>
		<description><![CDATA[The M2M market now has a viable communications alternative to 3G&#8230;the TC Telemetry &#8217;3G Everywhere&#8217; solution. TC has been appointed an Inmarsat DP for the BGAN M2M service and has been generating a mass of demand for the new Hughes &#8230; <a href="http://blog.tc.com.au/2012/02/16/tc-telemetry-launches-the-inmarsat-bgan-m2m-service/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.tc.com.au&#038;blog=13884776&#038;post=247&#038;subd=tccommunications&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p>The M2M market now has a viable communications alternative to 3G&#8230;the TC Telemetry <strong>&#8217;3G Everywhere&#8217;</strong> solution.</p>
<p>TC has been appointed an Inmarsat DP for the BGAN M2M service and has been generating a mass of demand for the new Hughes 9502 terminal.</p>
<p>With our newly minted division, TC Telemetry, we can provide clients with a seamless M2M experience. Visit our new website <a href="http://www.tctelemetry.com.au">www.tctelemetry.com.au</a> for the complete range of telemetry services on offer.</p>
<p>Read about the BGAN M2M service at the press release linked below.</p>
<p><a title="M2M Press Release" href="http://prwire.com.au/short-link/tc-launches-the-latest-in-m2m-communications-100-coverage-with-tc-telemetry-s-3g-everywhere-solution" target="_blank">M2M Press Release 16/2/2012</a></p>
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		<title>A happy customer&#8230;</title>
		<link>http://blog.tc.com.au/2012/01/12/a-happy-customer/</link>
		<comments>http://blog.tc.com.au/2012/01/12/a-happy-customer/#comments</comments>
		<pubDate>Thu, 12 Jan 2012 01:49:40 +0000</pubDate>
		<dc:creator>TC Communications</dc:creator>
				<category><![CDATA[satcom]]></category>
		<category><![CDATA[IsatPhone Pro]]></category>
		<category><![CDATA[tc communications]]></category>

		<guid isPermaLink="false">http://blog.tc.com.au/2012/01/12/a-happy-customer/</guid>
		<description><![CDATA[Just received a lovely email from a satisfied customer.  Well done Mark and thank you Brian &#8211; we hope you continue to make lots of calls home from your IsatPhone Pro.  You can also find a list of our suggested &#8230; <a href="http://blog.tc.com.au/2012/01/12/a-happy-customer/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.tc.com.au&#038;blog=13884776&#038;post=300&#038;subd=tccommunications&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
				<content:encoded><![CDATA[<p>Just received a lovely email from a satisfied customer.  Well done Mark and thank you Brian &#8211; we hope you continue to make lots of calls home from your IsatPhone Pro.  You can also find a list of our suggested emergency numbers within our &#8216;welcome kit&#8217;.</p>
<blockquote><p>&#8220;When I saw the article in Australian Geographic Outdoor (Jan/Feb 2012) I knew the IsatPhone Pro was what I had been looking for.  IsatPhone Pro did all that I wanted at minimal weight and by comparison with other offers at an excellent price through TC Communications.</p>
<p>I bought the phone through TC Communications because I was going away, needed it as soon as possible and received an instant response to my enquiry.  When I rang the TC Communications phone number during the Christmas holiday break, surprisingly, I made direct contact with Mark N who arranged for me to meet him at the office early on the first day back at work.  On that day he was ready for me, provided me with practical demonstration and arranged my prepaid account details so that I was on my way within 20 minutes, feeling confident.</p>
<p>The phone is now set up to satisfy my needs.  Migration of contacts was a simple operation but I had to think about the addition of emergency numbers for locations in which I will travel as the phone will not operate using 000/112 type numbers.</p>
<p>The service from TC Communications was great and I believe it will continue, based on my very positive experiences during the purchase phase.</p>
<p>Brian McGrath</p>
<p> </p>
</p>
</blockquote>
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