Just received a lovely email from a satisfied customer. Well done Mark and thank you Brian – we hope you continue to make lots of calls home from your IsatPhone Pro. You can also find a list of our suggested emergency numbers within our ‘welcome kit’.
“When I saw the article in Australian Geographic Outdoor (Jan/Feb 2012) I knew the IsatPhone Pro was what I had been looking for. IsatPhone Pro did all that I wanted at minimal weight and by comparison with other offers at an excellent price through TC Communications.
I bought the phone through TC Communications because I was going away, needed it as soon as possible and received an instant response to my enquiry. When I rang the TC Communications phone number during the Christmas holiday break, surprisingly, I made direct contact with Mark N who arranged for me to meet him at the office early on the first day back at work. On that day he was ready for me, provided me with practical demonstration and arranged my prepaid account details so that I was on my way within 20 minutes, feeling confident.
The phone is now set up to satisfy my needs. Migration of contacts was a simple operation but I had to think about the addition of emergency numbers for locations in which I will travel as the phone will not operate using 000/112 type numbers.
The service from TC Communications was great and I believe it will continue, based on my very positive experiences during the purchase phase.
Brian McGrath
